SHIPPING
We aim to ship out all orders as fast as possible, and if you order before 3pm on a weekday this will be shipped the same day. Orders placed after 3pm will be shipped the next working day. Weekend orders will be shipped on the Monday.
RETURNS
We hope you and baby love our products but if you would like to return any items, please contact us within 14 days of receiving your order. You can do this by using our contact form or by emailing hello@samuel-sensory.com
Returns are accepted provided the product is unused and in the same condition and packaging as when you received them (unless of course the product is faulty).
When returning any items we recommend using recorded delivery and retaining proof of postage. We do not cover the cost of returning goods nor do we accept responsibility for goods lost in transit.
Refunds will be issued within 7 day working days to the original payment method used.